Call Savers Business Solutions - Lusaka, Zambia

3.0
3 Reviews
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  • +5Years
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Company name
Call Savers Business Solutions
Location
No. 18B Bauhina Rd, off Great East Rd, Avondale., Lusaka, Zambia
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Contact number
+260972838995
Mobile phone
+260972838995
Website address
www.calloutsourced.com
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Closed
Company manager Michael
Establishment year 2019
Employees 6-10
E-mail address
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Company description
We at Call Savers Business Solutions have a team of professional Telephone System engineers and we are up for every project given to us, managing projects with the skill and experience our clients have come to expect and appreciate.

We offer;

* Telephone systems Installations
* Call Center Setup
* SIP Trunk Services
* SIM Card integration
* Multi-Channel Contact Center
* Call Center Technology

Listed in categories
CommunicationsCall CentresTelephone Engineers
VoIP
IP PBX Phone System
Call Centre Setup
Call Center Services
SIP TRUNK
Products & Services (3)
Call Centre Setup
We provide Call Centre Solutions and installations, Headsets, Gateways, Workstations, Servers, IP Ph...
IP PBX Phone Systems
We provide Telephone Systems with various features to help you simplify your in-house communication,...
SIP Trunk Configuration
We provide assistance and solutions for SIP trunk and Phone system integration. We establish a conne...
Employees (1)
Ropafadzwa Chibela
Manager
+260972838995

Reviews

3 Reviews
3.0
 
Write a Review
3.0
Duplicating tickets
Hi, Since we scaled up to a fully-fledged version of Freshdesk CRM, our tickets have been duplicating, is there a way to get help on this? when our CRM was installed, it was only meant for our 4 seater call center, but now we use it throughout our branch network, but since the upgrade the tickets began duplicating.
Reply
4.0
Zambia Statistics Agency
We have had a great experience with tech support from Call outsourced. Our call center has a 98% uptime. The response time for services is within 45 minutes, backed up with a 24hr tech support package and remote assistance equipped. We at ZamStats highly recommend this organization.
PUBLIC USER
Much appreciated Mundia. Our team will always be available for all your requests. Thank you for the recommendation.
Reply
4.0
Customer care
Our experience with the customer care at call outsourced was amazing and the tech support has always been on point. :)

Natasha
NewFrontiers Ltd
LISTING OWNER
Much appreciated and thanks, Natasha. We appreciate the business.
Reply

Questions & Answers

2
 
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What services does the company offer?
LISTING OWNER
We offer Call Center Setup ~ Call Center Outsourcing ~ SIP Trunk Services ~ E1 Setup ~ GSM SIM Box Call Center ~ Supply Call Center Headsets and More...

Please provide contact details so that our sales department can contact you for more information regarding our portfolio.
Answer
How is the demand for call centre outsourcing services in Zambia? Are Zambian companies appreciating outsourcing their call centers?
LISTING OWNER
Hi Petronella, the to your answer your question is, Yes. Zambian businesses are growing rapidly and the demand for external help is rising steadily.
Answer

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