P & T Security and Consultancy Services - Solwezi, Zambia

PREAMBLE
P & T Security and Consultancy Services is a part of Petget Consulting Group. The Directors of the company have seen the need to serve and protect the legacy of people from any working environment or business activities operating both locally and across the Country. It took them many years to plan for this Security sector involving a lot of experienced security personnel. Now P & T Security and Consultancy Services is ready to help the business entities across the board to fight crime and protect their interest.
Petget Consulting Group started operating from 1st March, 2020 doing Debt Collection and General Consultations and now has formed a subsidiary Security company involved in offering security and private investigations. P & T Security and Consultancy Services  

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surpass the competition in meeting the standards of what a security guard company consists of in the industry today. As a security provider we provide much more than to deter, detect and report.
P & T Security and Consultancy Services is the next generation of contract security providers. We know what it takes to keep you and your business safe, but more importantly, we know how to add value to your company by providing superior customer service and attention to detail. We take ownership of every customer’s company and property. We are proud of what you and your company have accomplished and ensure that each of our security guards displays that pride to you and your customers through their appearance and attitude.
At P & T Security and Consultancy Services, we care about our customers and their business. We focus on detail that will bring your company to the forefront in your industry.
At P & T Security and Consultancy Services, we will add value to your company by providing you more than a deterrent; we will provide that first impression and customer service that will set your company ahead of your competition.
OUR VISION:
To bench mark security service company, comparable to any best in the industry, and meet international standard in security service.
OUR MISSION
To be committed to offer reliable cost-effective customer orientated security services by selecting best security guards, train and retain them to deliver quality services to our customers.
CORE VALUES
We believe in the following values:
 Treat all clients with dignity and respect
 Honesty and Loyalty
 Professional Conduct
 Quality Customer Services
 Uphold PSIRA requirements and National Legislations



SERVICE OFFERING
We offer a variety of services which are carried out by well-trained, equipped and motivated personnel. They are monitored on hourly basis by line supervisors.
Our services are as follows:
1. Guarding (Armed and Unarmed security officers)
2. Private investigations
3. V.I.P Protection, Close protection or special services
4. Security Officer (Dog handler)
5. Access control and other related services
6. Retail Services
7. Armed Reaction/Response
8. CCTV Surveillance
9. Mining Security
10. National Key Point (NKP)
11. Banking security
12. Events
As front-line representatives of your company, our guards wear a high quality uniform and take pride in their appearance. By paying above the industry average, we can guarantee above average service. As part of our recruitment process we check the backgrounds of all our potential security staff, going back as far as 20 years. Many come to us from the armed forces and we particularly welcome those with first aid skills or other relevant experience.
STAFF RECRUITMENT
With regards to staff recruitment and placement a company policy places a strong emphasis on the critical employer aspect like:
1. Suitable relevant educational standard and experience
2. Appropriate age
3. Physical fitness
4. Promotional and motivational aspects
5. Registration with PSIRA (Private Security Industry Regulatory Authority)
6. Security clearances (SAPS).
7. Possession of Security Training Certificates.
8. Staff must be numerate, computer literate and able to read, write and communicate in English and other official languages that are commonly used in the area of operations.
9. Management and supervisors must be able to read, write English and understands mathematical figures and must be computer literate.
10. All staff is uniformed in line with the image of our clients (if required).
11. All staff should undergo induction and refresher training programs.
12. Staff will be provided with transport and accommodation next to the sites.




SCREENING
The company is conducting security officers screening through PSIRA and S.A.P.S. before actually employing them into the company. This exercise enable the company to recruit or to employ security officers free from criminal activities as PSIRA and S.A.P.S. are the only professional bodies accordingly dealing with this aspect. Attendance of the recognised security training with accredited Security Training institutions also scrutinizing.
MANAGEMENT STRUCTURE

LEGAL MANDATES
1. The Constitution,
2. Industrial Labour Relations Act,
3. The Employment Code Act
4. Public Finance Management Act,
5. Preferential Procurement Policy Framework Act,
6. Broad Based Black Economic Empowerment
7. Firearm Control Act
8. Skills Development Act
9. National Small Business Act
10. Private Security Industry Regulatory Authority
11. Unemployment Insurance Fund
12. Compensation of Injuries & Diseases Act
13. Occupational Health & Safety Act

OPERATIONAL MODEL
Our operational model covers mainly the following aspects:
1. Scope of work within the company and at each individual site,
2. Site due diligence before finalizing a service level agreement,
3. Adherence to contract terms and conditions with clients,
4. Confidentiality,
5. Strike action,
6. Staff supervision,
7. Performance evaluation and monitoring services,
8. Reporting of incidents and weekly reports,
9. Preparation of monthly management reports, and
10. Contingency / emergency control procedure.
In order to comply with our clients’ service level agreements, the company always appoints a site manager and competent supervisors responsible for all tasks and duties to be performed on site to meet clients’ satisfaction. The site manager must be fully familiar with the terms and conditions of each site.
SECURITY GUARDING
Static guarding, is one of our expert fields, we can provide around the clock security for your premises, office blocks, industrial estates, factories, hospitals, schools, warehouses and building sites. All our security officers are fully trained, vetted, uniformed, and hold a PRISA Certificates. They can be utilised as commercial officers to protect staff, stock and premises or front of house to assist your customers or staff.
Our approach is flexible, you may also want to use us as a backup facility, for when your existing staff are on holiday, sick or just as a temporary measure.
Other services include:
1. Quality security officers
2. Mobile security patrols
3. Alarm response and key holding
4. Retail security services
ELECTRONIC SECURITY
We appreciate that organizations must be secure in the knowledge that people, property and assets are in safe hands and that, when it comes to security, nothing can be left to chance and that any security system is only as good as its most vulnerable point.
To minimise the risk and maximise the return on your organisations' investment, we aim to provide total solutions that deliver complete electronic and digital security solutions. We are on always alert to emerging security threats and in the development of the most appropriate technologies to deal with them.
We are confident that whatever the requirement, through our electronic security solutions we can provide your organisation total peace of mind.

MOBILE RESPONSE
We operate a comprehensive range of key holding, alarm response, mobile patrol and property inspection services - 24 hours a day/365 days a year providing rapid response and local management support.
We offer a variety of specialist services that can be adapted to suit your requirements:
1. Secure couriers and deliveries
2. Vehicle escorts
3. Fire alarm testing
4. Temporary intruder alarms
5. Stop and search
6. Dedicated vehicles
REMOTE MONITORING
Remote monitoring makes your security investment go further by minimising costs and maximising protection of people, property and assets. It complements your security equipment and manned security, giving you all the benefits of 24/7 protection without the need for a permanently manned site presence.

We provide you a complete range of managed surveillance services, including:
1. Remote monitoring of your CCTV and access control
2. Lone worker protection and asset tracking
3. Facilities management and buildings management systems
4. Security helpdesk provision with full control room functionality
We deliver remote monitoring solutions that enable long-term cost savings, operational efficiencies and maximum return on investment.

CROWD MANAGEMENT
Our experienced management and support services team will assist you with any event planning and preparation and, if required, will attend any pre-event safety meetings on your behalf. Safety is always of paramount concern for events and we are committed to good health and safety working practices.
Our experienced staffs are expert in handling the requirements of major organisations involved in public events and exhibitions.
1. Sporting events
2. Open air and indoor concerts
3. Royal and ceremonial events
4. Conferences, seminars and AGMs
5. Exhibitions


CLOSE PROTECTION
Sometimes it's necessary to have close protection whether located or travelling domestically or internationally. Our highly trained officers protect clients, associates, and families, paying close attention to every security detail. We operate discretely to suit the operational environment and client status, which gives the confidence to continue with daily activities safe in the knowledge that protection is permanently there.
Our job is to reduce those risks, both specific and nonspecific with planning and awareness; avoiding rather than dealing, but knowing what to do if things do go wrong, however small, however complicated or intimidating.
SITE SUPERVISORS
It is our policy to provide a service of a quality that meets the initial and continuing needs of our customers. Site supervisors and security staff are fully trained, vetted, uniformed, hold a PSIRA Certificate and/or firearm competency cards.
This division pays site visit to post to ensure that guards are on duty and properly dressed and outfitted for the job, because security personnel generally work long and tedious hours, so it pays sudden day and night site visit to ensure that our guards are executing their duties professionally. The maintenance of round the clock supervision at irregular intervals is the soul responsibility of this division’s activities to promote alertness. This is a 24 hour-line function responsibility from the top.
All security personnel on duty are expected to report hourly to the Central Control Office through their mobile radios, etc. They understand that they are the first impression, to your customer. They have a friendly, professional manner and are experts in dealing with all situations.
TRAINING
P & T Security and Consultancy Services being the front runners in today's demanding Security Industry and takes great pride in the training and development under taken by all its personnel. P & T Security and Consultancy Services has a policy where possible to promote from within the company, we ensure that all staff are given the tools to carry out any task for the most demanding job. Course content includes health and safety training, first aid awareness, fire awareness, staff development, and security training.
All the company staff are given the opportunity to progress through the ranks with courses in:
1. Store Detective  Supervisors
2. CCTV Operators
3. Arrest and Restraint
4. Vetting and Screening
5. Close Protection
The Company also offer the opportunity of firearm and dog handling training for its entire staff. P & T Security and Consultancy Services understand the importance of training, enabling us to offer a service second to none not only to our existing customers.


SECURITY AIDS
1. Baton sticks
2. Hand cuffs
3. Mobile radios (Two way Radios)
4. Gun safes and key safes
5. Base radio sets
6. Whistles
7. Pocket book and Pen
8. Torch (at night)
9. Metal Detectors
10. Uniform
11. Cellular Phones
12. Dogs
13. Bicycles
14. Vehicles