HENDRICKS SECURITY - Lusaka, Zambia

OUR STORY

MISSION STATEMENT: To provide quality and reliable security services that grant our clients a peace of mind 24/7 throughout Zambia.
Hendricks Security is a company that has been found on principles of modernization which represent provision of security services using present day security techniques, latest technologies and latest equipment to insure a quality and reliable service is rendered to our clients. Our aim is to give clients a peace of mind, through excellent security solutions achieved by a well-trained human resource, vast equipment and vast experience.
Our business consists of two main departments
• Security services
• Response, Alarms and Technology

Hendricks Security guards are ideal when you want a physical presence to protect your home or business  

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or enforce procedures within commercial activities. Hendricks Security guards go through an extensive in-house training and assessment program to ensure they maintain a high level of professionalism and carry out their duties to the highest standards.
We recognize that on site instruction and familiarization is a key when you want to drive the effectiveness of a guard. As a result, we always deploy our officers with duty instructions, no matter how simple, to help maintain motivation and direction. Hendricks security are able to offer a range of guarding solution, trained to suit your specific needs.

OUR PRODUCT AND SERVICES

1. Security Services
Hendricks Security Services department are able to provide a range of security solutions which include:
• Guarding (manned / armed / dogs and handlers)
• Protection and escort services
• Event security
• Security consultancy and project execution
• Investigations



SECURITY SERVICES

1.1 Guarding
By combining our rich experience and heritage with fresh, new management techniques, we are able to completely separate ourselves from the competition. We drive a standard of quality and service delivery that not only we as company can be proud of, but you as a client should demand.
1.1.1 Armed Guarding
Armed guards are deployed when an enhanced level of security is needed to protect your home or business. Hendricks Security armed guards act as a further deterrent to criminals and can be used to protect vulnerable or high value sites. Hendricks Security Armed guards go through the same initial training as our fixed guards before receiving additional advanced training in weapons handling and first aid, ensuring they are capable of carrying out their duty to the highest standard.
1.1.2 Dog Section
Guard dogs dominate large open areas of ground, and are a serious deterrent to would be intruders. Dog Handlers must have worked in our general duties guard force for at least two years before they are eligible to apply for the role.
Those that are successful in passing the course continue to receive refresher training throughout their career. Our dog master runs a daily program that ensures our dogs are trained, exercised and cared for. The welfare of these working animals is his number one priority. Hendricks Security operates on a one-month stock reserve as the re-order level for uniforms and equipment.

2. PROTECTION AND ESCORT
Hendricks Security specializes in both VIP and high value goods protection and escort through our Tactical Support Unit. The aim of this specialist protection unit is to ensure the safety of persons and goods which may be under a general or specific threat. Operating country wide, we are able to mitigate the risk of targeted threats, hijacking and kidnapping while ensuring VIP's avoid danger flash points through a network of live situational monitoring and intelligence gathering.
Through preliminary consultation, we are able to provide a customized package that is tailored towards the needs of the client and the assessed threat level.
Our close ties with law enforcement, the high standard of our protection officers training and equipment, our live risk monitoring and advanced planning make our unit the preferred choice for protection and escort services through the country.


3. EVENTS SECURITY
We allow event organizers to ensure their main focus is making sure the event is running smoothly, not worrying about security. By combining the resources of a number of our departments, Hendricks Security are able to deploy a full range of security capabilities to your event, no matter the size.
• Car Park management
• Perimeter security
• Crowd barrier separation and access control
• Artist & VIP protection services (2.4)
• Entrance and exit security
• Crowd management and public order maintenance
• Security searching
Hendricks Security provides experienced management as standard to all events to ensure that the security solution is flexible and can adapt to the inevitable changes which occur throughout the course of an event. Our pre deployment surveys to all sites ensure the package you are offered has been tailored to your specific needs.

4. PROJECT SECURITY CONSULTANCY AND EXECUTION
If your project requires a more complex security solution, then Hendricks Security can build you one that’s fully customised. Hendricks Security is able to develop integrated solutions combining a number of technological and engineered and manned systems. We understand how time and resources intensive running large operations can be and that having to dedicate high levels of these limited resources to security can be a real barrier to progression. Removing this worry and letting the experts handle your security gives you more time to focus on the next steps, keeping your project on track. We can help with:
• Processes implementation and enforcement
• Procedure write up
• Security solution proposals
• Large scale project security
• High value asset protection
• Coordination of different agencies

HENDRICKS SECURITY INVESTIGATIONS
The Investigations department is used to assist and advise on investigations and incidents that may occur to our clients. They can provide the following services;
• Tracing
• Background checks
• Surveillance (counter and anti)
• Security consulting and surveys

ALARMS, TECHNOLOGY AND RESPONSE
Hendricks Security has a wealth of experience in securing both homes and businesses throughout Zambia with a range of technical security solutions, backed up by a strong response service. The department follows its own strict quality
Control standards to ensure the customer is always provided with a fast, concise and customised security solution that has been individually tailored to meet both the client’s needs and budget.
The alarms and technology department are able to provide:
• Full alarm and panic systems
• Rapid response
• Tactical Support Unit (TSU)
• CCTV
• Access control
• Integrated systems solutions

RAPID RESPONSE TEAM
Hendricks Security response is regarded as one of the highest, most efficient, well equipped and well trained reaction units in Zambia. Hendricks Security operates a fleet of new response vehicles which are crewed by trained firearms officers. Alongside this, Hendricks Security response also operate a fleet of first response motorbikes (manned by TSU), able to tackle the heavy road traffic. This ensures we get assets on site much quicker than a vehicle only based response service. All first responders are supported by the main armed response fleet.
Whenever you press your panic button or an alarm sensor in your property picks up movement, a signal is sent via our control room to your nearest Armed Response unit. The response team will arrive, verify the cause of the signal and ensure all occupants and properties are safe and secure.