Multichoice Zambia Ltd DStv Zambia - Lusaka
Multichoice Zambia Ltd DStv Zambia
3.03 Reviews
- Verified
Listing
Company name
Multichoice Zambia Ltd DStv Zambia
Location
D18, Bishops Rd, Tukunka, P.O.Box 320011, Lusaka, Zambia
Contact number
Fax
+260 21 126 1533
Website address
Working hours
- Monday: 9:00 am - 6:00 pm
- Tuesday: 9:00 am - 6:00 pm
- Wednesday: 9:00 am - 6:00 pm
- Thursday: 9:00 am - 6:00 pm
- Friday: 9:00 am - 6:00 pm
- Saturday: 9:00 am - 5:00 pm9
- Sunday: 10:00 am - 2:00 pm
E-mail address
Company description
A joint venture with the Zambian Broadcasting Corporation (ZNBC), MultiChoice Zambia has contributed hundreds of millions of dollars to the national economy since its establishment in 1994.
Customers of the GOtv (digital terrestrial) and DStv (satellite) services can choose from three and five packages respectively. MultiChoice Zambia business employs 230 full-time staff and contractors and has an on-the-ground network of more than 1 000 agents, installers, sales representatives and retail outlets.
Customers of the GOtv (digital terrestrial) and DStv (satellite) services can choose from three and five packages respectively. MultiChoice Zambia business employs 230 full-time staff and contractors and has an on-the-ground network of more than 1 000 agents, installers, sales representatives and retail outlets.
Listed in categories
Video
Reviews
3.0
Multichoice Zambia Ltd DStv ZambiaD18, Bishops Rd, Tukunka, P.O.Box 320011+260 21 126 1616https://www.zambiayp.com/img/zm/z/_1547802484-57-multichoice-zambia-ltd.jpg
1
Poor online response and non answering of calls.
Fully paid max Gotv, but not all listed channels on max was showing, tried to sort for assistance online but nothing coming forth, tried to call to no avail.
4.0
Multichoice Zambia Ltd DStv ZambiaD18, Bishops Rd, Tukunka, P.O.Box 320011+260 21 126 1616https://www.zambiayp.com/img/zm/z/_1547802484-57-multichoice-zambia-ltd.jpg
1
Customer Care & Others
Your customer service is pathetic to say the least.
It takes years to get a phone call answered, your self service facilities are non functional - the SMS facility does not work yet customers keep losing their monies...
You have so many Repeats except some news channels such that one can actually memorise all programmes on your menu...
I could actually write a book on what problems customers are facing but I request that you first deal with these few problems I have indicated above...
Kind regards,
Mich
It takes years to get a phone call answered, your self service facilities are non functional - the SMS facility does not work yet customers keep losing their monies...
You have so many Repeats except some news channels such that one can actually memorise all programmes on your menu...
I could actually write a book on what problems customers are facing but I request that you first deal with these few problems I have indicated above...
Kind regards,
Mich
2.0
Multichoice Zambia Ltd DStv ZambiaD18, Bishops Rd, Tukunka, P.O.Box 320011+260 21 126 1616https://www.zambiayp.com/img/zm/z/_1547802484-57-multichoice-zambia-ltd.jpg
1
Dstv removing WWE channel and WWE shows on the access pack
DStv is one of the best in broadcasting network in Africa but is now losing money and happiness from customers because wrestling is a sport most like by the poor not much of the rich like it. So if WWE channel was open on access package it will boost the viewing rates
Questions & Answers
How can one become a gotv and dstv agent in lusaka
Why is my Decoder showing invalid? ********
I paid for my DStv subscription on Saturday 29 of may 2021 but up to now my decorder is not yet updated what could be the problem?
I paid for gotv max on 19th March 2021 but my it was activated after 4 days. Now that my account has been suspended,how do I recover the 4 days didn't watch?.
How do I activate my PVR services after payment?
Why is my smart card number not valid when I bought it from dstv?
Good evening?
I have wrongly made a payment into a wrong account number, what can I do for the transaction to be reversed?
I have wrongly made a payment into a wrong account number, what can I do for the transaction to be reversed?
We just paid subscription for Dstv a few minutes ago but there has been no response the Dstv has not been activated. We have tried the customer care numbers we are told through a voice prompt they do not take incoming calls. How do we get help?
Why is it taking more than 48 hours to process a simple transfer of funds of a k330.
How much is compact subscription and PVR function charge
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