Review Complaint

I am seriously disgusted by the behaviour of Shalom bus service. The staff portrays a very unprofessional conduct and very insensitive. The bus that left JHB was mechanically not fit and still proceeded . It was scheduled to leave at 8am on Friday morning and up to now has not reached Zambia. Worse off, passengers had to sleep on the bus and just this morning it was hit by a truck. Fortunately by God's grace, the passengers had alighted. It could have been worse. What's annoying is that there is no communication with the passengers and an alternative bus not being sought to ensure they are not inconvenienced. Passengers are hungry, tired and exhausted but to them this is not a matter of urgency.
Please good people, do not ever consider their transport, it is so unreliable!!!
How does it take 3 days to get to Zambia from JHB???
Only with Shalom