Alexander Forbes Zambia Ltd - Lusaka

I WORKED FOR ECOBANK FOR THREE YEARS UNTIL RECENTLY WHEN MY CONTRACT WAS TERMINATED. I HAVE SINCE FILLED IN AND SIGNED INSURANCE FORMS WHICH WERE SENT TO YOUR OFFICE FOR PROCESSING.I WOULD LIKE TO FIND OUT HOW LONG IT TAKES TO FINALIZE THE SAME BECAUSE ITS OVER A MONTH NOW?

Is there any other means of receiving money when am for example in kitwe and how long does it take

How long does it take to receive money after a claim is made?