Zambia National Commercial Bank Plc - Mongu

when you apply for a loan zanaco bank so far are the slowest in processing loan services to clients they take about a month at minimum to process a loan me and others we are deeply displeased with poor services the bank lenders to its clients

Am a student at the University of Zambia and am studying library and information science so I want to find out if your bank has a record center, an archive or a library? Thanks in advance.