Announced
17/10/20243 month(s) ago
Job Status
Full Time
Job Type
Employee
Expiration Date
17/01/2025 25 days left
Job Category
Job Location
Salary
Negotiable
Job Title
Credit ManagerJob Presentation
The Credit Manager will lead RDG's credit department, overseeing credit risk management, customer relationships, and loyalty initiatives. This role aims to improve Portfolio at Risk (PAR) performance, enhance customer satisfaction, and drive business growth.
Education Level | Degree |
Qualifications | Diploma or Degree in Finance, Accounting, or related field |
Software | Proficient in financial software and systems (ERP, accounting software, etc.) |
Knowledge Of | Credit risk management, financial regulations, and internal controls |
Skills To | Strong analytical, problem-solving, and decision-making, excellent communication and stakeholder management skills |
Ability To | Foster strong collaboration between Credit Officers (COs) and sales agents |
Other Requirements | Certification in Credit Management (e.g., CICM, CCMP) advantageous, and must be familiar with Paygo industry regulations and standards in Zambia |
Requirements
- Develop and implement credit risk management strategies aligned with RDG's objectives.
- Design and execute plans to reduce PAR and improve credit portfolio performance
- Foster a customer-centric culture within the credit department
- Supervise Credit Supervisor, Customer Loyalty Supervisor, and Credit Analysis Supervisor.
- Review, update, and enforce credit policies and procedures
- Oversee credit assessments, credit limit management, and debt collection
- Track and analyze credit performance metrics (PAR, collection rates, etc.)
- Risk management: Identify and mitigate credit risks.
- Work closely with Sales, Marketing, and Operations teams to ensure aligned credit decisions. Collaborate with Finance team to ensure accurate financial reporting and accounting. Engage with Customer Loyalty team to enhance customer satisfaction and retention
- Develop and implement customer engagement strategies. Enhance customer satisfaction and retention rates. Foster strong collaboration between Credit Officers (COs) and sales agents
JOB BY
CV People Africa
Plot 2341 Mambilima House Kabelenga Road, Lusaka
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+260 211 268 908, +260 211 268 909
+260 955 000 340, +260 955 000 341
View all 25 Jobs